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If a customer is dissatisfied with a paid SketchUp plugin, a full refund can be requested within 14 days of the initial purchase. To initiate a refund, kindly contact our support team with your order number and provide a brief explanation of why the plugin did not meet your requirements. Refunds will be processed using the original payment method employed during purchase. Note that refunds will not be issued after 14 days.

Our organization is committed to delivering high-quality products and ensuring customer satisfaction. We welcome your feedback on how we can improve our offerings.